While it may be arguable that CRM systems were never meant for document management, it cannot be argued that a good deal of customer interaction is document-based. And this probably the reason that ...

Companies have always had to manage paper files. Initially, it was photocopies and faxes, more recently it’s Word documents and PDFs. In the digital era, however, there’s a much broader range of ...

We list the best open source CRM solutions, to make it simple and easy to manage your customer relationships, without needing a subscription. Given the many different tools that represent the best CRM ...

BANGALORE, INDIA: The recessionary time has forced businesses to minimize their IT expenditure. Enterprise spending on proprietary applications too took a hit. Today in any business scenario, as ...

Open-source software start-up SugarCRM plans to introduce support services for its free contact management product on Thursday, part of a big push to lure customers away from high-priced, proprietary ...

Business users get customisation help in the next version of the open source firm's customer relationship management software The next version of SugarCRM's open source CRM application, due for ...