Reaching out to customer service can be frustrating, especially after long hold times or a messed-up order. But the person ...

American Dream Auto Coverage is a reputable extended car warranty provider. This American Dream Auto Coverage review covers ...

F.A. Peabody Insurance is proud to announce that Shelby Stanhope, customer service agent for personal lines in the company’s ...

STM Trucks & Machinery announced the continuation of its truck and machinery sales and service operations across three New ...

A routine customer service call reminded columnist Janell Shah just how rare basic kindness has become. This week, Shah looks ...

Effective strategies matter: From building relationships on shared values to empowering customer service teams, offering ...

A Nebraska woman believed she could get inexpensive relief. In a First Alert 6 investigation, unexpected pills and charges left her paying more than she bargained for.

A Target representative about the 'rule' gaining viral attention on social media is normal customer service training.

Emergency room doctors at the Cleveland Clinic had a problem. They were missing deadly sepsis cases that were hiding in plain ...

EKSPLA is pleased to announce the addition of four new representatives to its global partner network. The company has signed representation agreements with firms in the People’s Republic of China , ...

CRM systems equipped with analytics help companies organize, study, and interpret customer data to understand patterns and ...