Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

American Dream Auto Coverage is a reputable extended car warranty provider. This American Dream Auto Coverage review covers ...

EKSPLA is pleased to announce the addition of four new representatives to its global partner network. The company has signed representation agreements with firms in the People’s Republic of China , ...

A routine customer service call reminded columnist Janell Shah just how rare basic kindness has become. This week, Shah looks ...

Reaching out to customer service can be frustrating, especially after long hold times or a messed-up order. But the person ...

A Nebraska woman believed she could get inexpensive relief. In a First Alert 6 investigation, unexpected pills and charges left her paying more than she bargained for.

Silverback AI Chatbot has announced the rollout of its newly enhanced AI Assistant, a feature designed to help organizations manage customer interactions more efficiently while improving the flow of ...

Rep. Maggie Goodlander (D-NH), one of the six Democratic lawmakers who appeared in a video urging active service members to refuse illegal orders, joins Chris Jansing to explain why she felt it was ...

A group of Democrat lawmakers with military and intelligence backgrounds released a video Tuesday urging service members to "refuse illegal orders," a message conservatives blasted as a call to defy ...

Oregon State Representative Annessa Hartman has announced she is fighting stage 3 cervical cancer. Representative Hartman issued a statement Tuesday morning saying in part, “Even though this diagnosis ...

An Illinois congresswoman is pushing to expand testing options at U.S. service academies, a move experts say could revive academic rigor and expand access for classical students. U.S. Rep. Mary Miller ...