We sent over a dozen questions to Mixpanel's CEO about the company's data breach. Here's what we want to know.

Voiso, a global provider of AI-powered contact center software, has published new insights on how businesses can transform speech analytics data into measurable improvements in customer experience (CX ...

Adobe is looking for an Advanced Analytics and Data Science Engineer for its locations in India. A full-time position, this role helps the Integrated Customer E ...

Traditional retention tactics—discounts or loyalty points—deliver diminishing returns. Content compounds. A how-to video ...

Overview: AI and ML enhance fraud detection, risk assessment, and credit decision-making in modern banking.Chatbots and ...

The institutions winning today aren't winning because they have smarter traders or better customer service. They're winning because they've solved a fundamental architecture problem: how to turn ...

The challenge that many product leaders face today is understanding how to measure the performance of a product that thinks.

In an interaction with Zee Business at Celosphere 2025, Manish Gupta, Vice President-Data and Analytics at Genpact, spoke ...

A new wave of AI for URLs technology is transforming that moment after the click. By analyzing context, device, app ownership, browser, location, and language, in milliseconds, brands can ...

The India GCC of Pitney Bowes plays a key role in integrating advanced technologies in AI, ML and analytics into the ...

In 2026, generative AI will move from pilots to enterprise‑scale use in payments, risk and customer engagement, reshaping ...

According to Shiprocket and KPMG’s report, the D2C market reached $80 billion in 2024 and will hit $100 billion by 2025.