Chewy, Navy Federal Credit Union and ALDI lead a group of 750 companies recognized for delivering the best customer service ...

It is legal to offer phone services without knowing customer names in every state, according to the founder, and a system called the "double blind armadillo" is used to separate customer billing data ...

Global Dealer Solutions (GDS) today announced a renewed focus on the critical role Local SEO now plays in helping automotive dealerships appear where customers are most likely to search: Google Search ...

Effective strategies matter: From building relationships on shared values to empowering customer service teams, offering ...

Founded by Ali Mroueh, Ilna AI was shaped by a challenge he had often encountered. "All of us, all across the world, have faced poor customer service experiences," he shares. "I believed I could do ...

The Costco return policy is very generous and flexible, but there are some exceptions and rules that Costco shoppers should ...

Invent Day 1 delivered a surge of AI, multicloud, and automation news from Las Vegas, as Amazon and its partners unveiled ...

The North Carolina Division of Motor Vehicles has unveiled a five-year strategic plan to improve customer service. Officials ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

Sometimes the help you need doesn't fit in one of the pre-recorded number dial options, and speaking with a human on the other line is really what you need. With Best Buy's Techtober sale on the ...

Easy Joe Roofing, known for its reliable roofing services for homes and businesses across the U.S., has unveiled a new, feature-packed website. This online platform is designed to improve customer ...

In a world overloaded with noise from competitor campaigns and industry hype, it’s easy for brands to get distracted by chasing the next shiny thing. But what if the real game changer isn’t out there ...