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  1. What is customer support? - IBM

    What is customer support? Customer support is the practice of assisting customers with inquiries, issues or concerns regarding a product or service by providing guidance, solutions and a …

  2. What are customer service and support? - TechTarget

    Apr 21, 2025 · Customer service is the support organizations offer to customers before, during and after purchasing a product or service. When customer service is executed correctly, the …

  3. What is Customer Support? Importance & Key Strategies

    Customer support refers to the people and interactions that help customers who use a business’s service or product. Help can include answering a question, providing training or installation, …

  4. What is Customer Support? (A Detailed 2026 Guide) - Hiver

    5 days ago · Customer support is the function of helping customers solve problems, use products, and get the most value from a service. Simply put, it’s the team (or process) dedicated to …

  5. What is Customer Support? Definition, Examples and job …

    Feb 1, 2022 · Customer Support refers to a set of practices and procedures that seek to assist customers who require special assistance. They might have questions about your product or …

  6. Customer Support: Definition, Importance, and 8 Essential Tips

    Sep 24, 2025 · Learn what modern customer support is, why it's important, and how it's changed, plus discover 8 tips for delivering great customer support.

  7. Customer Service: Definition, Types and Importance

    Nov 26, 2024 · This article explores what customer support is, covering its definition, the various types, and why it’s essential for business longevity. We’ll also share actionable tips for …

  8. Customer Support - What It Is, Examples, Vs Customer Service

    Customer support is a business activity centered around connecting with customers and managing their concerns and queries regarding a particular product or service. It highlights …

  9. What Is Customer Service? Definition & Best Practices - Forbes

    Jun 13, 2023 · In this article, we’ll dive into what customer service is and what best practices can ensure that it’s up to par.

  10. Customer Support: Definition, Importance, + Strategies

    Nov 20, 2024 · In this post, I’ll break down everything you need to know about customer support, why it is vital for your business, and how to develop a killer customer support strategy to meet …